Please contact support through the normal means ( or 800.517. Check if that the DC present locally or the DC authenticating is a remote DC. This gives you the DC authenticating the Client. I'd really like to track these down and come up with a way to mitigate them if we can. - Run 'setL' command on the client machines from where it is taking long to unlock. The mention of the Realtek audio manager possibly being one came up, there could be others.Īnyway, if any of you are willing to work with our technical support staff, we can try to diagnose what is causing at least some cases of these performance problems. I know the number of monitors can be a real hindrance, we'll look into that, but I'm not sure at this point what other factors may be involved. It would be helpful if we could get some additional information from users machines which are experiencing this out-of-the-ordinary slowness.
Regarding the performance concerns expressed here and elsewhere, what I'm hearing is that slowness is experienced in at least 3 areas: (1) when initiating a capture (like via a hotkey such as Print-Screen) - it can be slow before the crosshairs appear, (2) when actually attempting to make a selection - it feels sluggish/jerky, (3) once the capture selection is completed, there is a delay before the image appears in the editor (assuming you have 'Preview in Editor' checked).Ī couple of us are starting to investigate these concerns and are having some trouble reproducing these unbearable delays (10s, 30s, 50s! for crosshairs to appear? yikes).